Business to Business Shipping and Order Information

Business-to-Business Shipping

We offer FREE STANDARD SHIPPING to retailers enrolled in our New Release Program in the U.S. on orders $100 USD or more. Join the program today!

All shipments are shipped out of our Blue Ridge Summit, Pennsylvania warehouse operated by National Book Network (NBN). U.S. orders are shipped via UPS Ground service and your freight charge (if any) will be displayed at check out.

Sales are made on a non-returnable basis. Pre-authorized returns within 90 days will be accepted only for qualifying Program Members and Special Events. Defective products will be replaced free of charge upon notification within 15 days of receipt.

All major credit cards are accepted for payment at time of order. Credit terms are available to qualifying resellers and you'll find NBN's credit application here. Sales are made in US funds.

United States Shipments are made via UPS Ground: Orders typically ship within 2-4 days of receipt. Allow 1-6 days transit time within the U.S. Upon purchase you will receive an order confirmation email. Once your order has shipped, you will receive an order shipment email which includes your tracking number. UPS Next Day Air and 2 Day Air is available at checkout.

International Shipments: Orders typically ship within 48 - 72 hours of receipt via USPS. Allow 10-24 days transit time. Upon purchase you will receive an order confirmation email. Once your order has shipped, you will receive an order shipment email which includes your tracking number. In-transit package tracking and delivery confirmation service is available. UPS Worldwide Express and Worldwide Saver Air is available at checkout.

Wholesale Refund Policy:All sales are final. Pre-authorized returns will be accepted only for qualifying program members and special events. Defective products will be replaced, free of shipping charge, upon notification within 10 days of receipt.