Payment & Shipping Info

Consumer Shipping

Business-to-Business Shipping

Thanks so much for shopping at ctpub.com.

Sales are made in U.S. dollars.
We kindly accept Visa, MasterCard, American Express, Discover Card, and PayPal for payment during checkout.
Shipping rates are automatically calculated at checkout.
Defective products will be replaced free of charge upon notification within 15 days of receipt.

Shipping times are in addition to the time it takes us to process your order.

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Consumer Shipping

We offer FREE USPS STANDARD SHIPPING in the U.S. on orders $50 (US DOLLARS) or more

Your order will ship by US Postal Service (USPS) from the National Book Network (NBN) Warehouse in Blue Ridge Summit, Pennsylvania, within 24 - 72 hours of receiving your order, unless you selected priority shipping in which case your order will ship the day after you place the order.

Shipping in the United States:

  • USPS: allow 7-10 business days shipping time.
  • UPS Next Day Air and 2 Day Air is available at checkout. Your order will ship the day after you place the order

International Shipping:

  • USPS First Class International Package (up to 4 pounds in weight): allow 10-24 business days ship time.
  • USPS Priority Mail International (Over 4 pounds in weight): allow 10-24 business days ship time.
  • UPS Worldwide Express: allow 3-5 business days ship time.

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Business-to-Business Shipping

We offer FREE STANDARD SHIPPING to retailers enrolled in our New Release Program in the U.S. on orders $100 USD or more. Join the program today!

All shipments are shipped out of our Blue Ridge Summit, Pennsylvania warehouse operated by National Book Network (NBN). U.S. orders are shipped via UPS Ground service and your freight charge (if any) will be displayed at check out.

Sales are made on a non-returnable basis. Pre-authorized returns within 90 days will be accepted only for qualifying Program Members and Special Events. Defective products will be replaced free of charge upon notification within 15 days of receipt.

All major credit cards are accepted for payment at time of order. Credit terms are available to qualifying resellers and you'll find NBN's credit application here. Sales are made in US funds.

United States Shipments are made via UPS Ground: Orders typically ship within 48 - 72 hours of receipt. Allow 1-6 days transit time within the U.S. Upon purchase you will receive an order confirmation email. Once your order has shipped, you will receive an order shipment email which includes your tracking number. UPS Next Day Air and 2 Day Air is available at checkout.

International Shipments: Orders typically ship within 48 - 72 hours of receipt via USPS. Allow 10-24 days transit time. Upon purchase you will receive an order confirmation email. Once your order has shipped, you will receive an order shipment email which includes your tracking number. In-transit package tracking and delivery confirmation service is available. UPS Worldwide Express and Worldwide Saver Air is available at checkout.

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